We are here to help!

Reserve Fishing Customer Support Email Us
Have a question about our services? Use the contact form and we will get back to you right away!
Call Us
Need help booking a trip or need immediate response during business hours?
Call us at 1 855 Go Fish 1
Write to Us
You may write to us at:
Texas Office:
Reserve Fishing.com
711 Majestic Oak Drive #100
Oak Point , Texas 75068




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Online Payment Service

Frequently Asked Questions

Q?
How does Reserve Fishing.com work?
A.
Use the search form to select your dates, fishing spot, trip length and number of anglers. You have an opportunity to select the species you would like to catch or you can leave it blank and catch whatever is biting! Once you submit your search criteria, you’ll be provided with a list of experienced guides that are available. Compare their services, pricing, and feedback from previous customers to pick the right guide for you. Once you’ve selected your guide, click the button to confirm your reservation.
Q?
What types of payments are accepted? Can I mail in a check?
A.
We accept ,Visa and MasterCard. Checks are not accepted at this time.
Q?
How old do you need to be to book a guided trip?
A.
The person booking the trip must be at least 18 years old and at least one member of the group fishing with a guide must be over 18.
Q?
Do you need a fishing license when you are with a guide?
A.
Yes, it is imperative that all anglers on the boat have a relevant and current fishing license for the appropriate body of water being fished.
Q?
How do I know your site is secure to give my personal and billing information?
A.
You can shop at www.reservefishing.com with confidence. We have partnered with Authorize.Net a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.
The company adheres to strict industry standards for payment processing, including:
  • • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • • Industry leading encryption hardware and software methods and security protocols to protect
       customer information.
  • • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
www.reservefishing.com is registered with the Authorize.Net Verified Merchant Seal program.
Q?
What if I need to re-schedule?
A.
An angler may cancel a reservation without penalty no less than 7 days prior to the scheduled fishing trip. Any reservation cancelled after the Cancellation Time will be subject to a cancellation charge equal to 20% of total booking cost. Any no show or cancellation occurring less than 48 hours to the scheduled fishing trip will be charged in full.
Q?
What if the guide does not show up?
A.
In the rare event that a guide does not show up, call us immediately and we will do our best to get a guide for you or re-schedule your trip. If we cannot find another guide for you and you cannot re-schedule, we will refund the amount paid for the trip.
Q?
Where can I rate the fishing guide?
A.
Approximately 48 hours after the end of the fishing trip, the angler will receive a survey via email. The angler will be able to score the guide and provide a written review of their experience with the guide.
Q?
Does Reserve Fishing offer Vacation Packages or Corporate Trips?
A.
If you are interested in booking a Fishing Adventure or a Corporate Trip for your organization please contact us directly and we will handle everything for you.